FAQs
Any time you can change the app verification mode as below : Step 1: Open an app in your Shopify store. Step 2: Sidebar -> App Settings. Ste...
Sat, 21 Aug, 2021 at 11:58 AM
Whenever a new order placed by a customer on Shopify Store, app dials the customer with IVR player message like "This is order confirmation call, p...
Sat, 21 Aug, 2021 at 12:05 PM
Once customer will place an order, app will send 6 digit OTP on his/her phone number entered in the checkout form, On thank you page, a widget to enter OT...
Sat, 21 Aug, 2021 at 12:13 PM
How SMS mode works? On place new order app will send SMS to customer with order name and one confirmation short link. The link will open with order sum...
Thu, 5 Aug, 2021 at 10:14 AM
On verification from customer for confirm/ cancel orders tag will be added to shopify orders to identify verified orders by tags. By default "COD_PENDI...
Thu, 5 Aug, 2021 at 10:14 AM
Introduction Telecom Regulatory Authority of India (TRAI) has released The Telecom Commercial Communication Customer Preference Regulation (TCCCPR) 2018 to...
Sat, 21 Aug, 2021 at 12:15 PM
In case of failed to verify the orders on first attempt. you can automated re-attempt verification by sending SMS or Call to customer after specif...
Thu, 5 Aug, 2021 at 10:14 AM
If customer don't confirm/ cancel the order after some time of period (ex: after 24 hours) then you can enable auto cancel mode so, the app will auto...
Thu, 5 Aug, 2021 at 10:15 AM
There is some cases depends on selected mode order status remains unverified: Call mode : If customer don’t receive the call Custome...
Thu, 5 Aug, 2021 at 10:15 AM